Tuesday, June 24, 2008

PC keeps on rebooting

My friend's PC keeps on rebooting after a certain period of time (ie. every 5 or 10 minutes). She confirmed to me that this strange restart problem only happen 2 days ago and that her PC was functioning normally before that. After checking that there was no loose wire connections on the PC, I suspected that there might be a virus that had infected her PC, I tried to download antivirus from the internet but then the PC would restart in the middle of the download or even before we could successfully connect to the internet Luckily the windows system restore option was enabled so I then tried to restore the PCs operating system to previous week state. The PC then rebooted after restoration of previous weeks image and the strange restart problem never occured again.

Here's the step that I did to restore the PC to its previous backup image using Windows System Restore.

1. Log on to Windows as Administrator.

2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.

3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.

4. On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next.
A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.

5. On the Confirm Restore Point Selection page, click Next.
System Restore restores the previous Windows XP configuration, and then restarts the computer.

6. Log on to the computer as Administrator. The System Restore Restoration Complete page appears. Click OK.

So how do you ensure that the System Restore option in Windows was enabled in your PC or laptop ? To ensure that it was turn on do the following steps :
1. Click Start.

2. Right-click My Computer, and then click Properties.

3. Click the System Restore tab.

4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."

5. Click Apply, and then click OK.

Does your PC has some strange problems after downloading some softwares or music from the internet ? You may want to consider Window's System Restore as one of your option. Its really a great feature of Windows.

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s d n e w said...

I don't really use system restore since it use space on HD, you can always repair the installation of your windows, and you are right, a virus might corrupt some system files that causes the system to reboot frequently.. good job!

Dan said...

Well, system restore is one option that we could adopt to fix some PC problems.

It took me only 3-5 minutes to restore the pc previous image and resolve the PC's strange restart problem.

Gem said...

Hmm... I not really a fan of system restore. I always had that thing turned off.

I am glad this feature worked out for you - at least it does not need some troubleshooting.

One thing that I like to consider having for your PC though, is to use a good firewall, get Windows updates and a very good antivirus.

Dan said...

Hi Gem,

Thanks for your recommendation. I actually have a router with built-in firewall and am using Symantec anti-virus.

Well, the system restore could be use by not so technical person and could really help in resolving some of their strange computer problems.